Professor Shalini Andrew has allotted time in the BHTM-103 Introduction to Front Office Management course for a field trip this semester. After the first few lectures, she wants to take her class to the hotel establishments in the vicinity of Sabarmati Ashram. The area is well known for its tourist attractions and is the headquarters of Mahatma Gandhi movement. She appoints a group of students to assist her in setting up tours. One of the students, Mrinalini, is a resident of the area and suggests they visit the TAJ Gateway Hotel Ummed in the downtown area. She would also like to see a hotel located at the Sardar Vallabhbhai Patel International Airport. Shreeraj, another student, has worked at a limited-service property in his hometown. He understands another hotel in that chain is located on the outskirts of the city. Rajesh, who is applying for a job at a local hotel, wants to get information on all-suites hotels. Linda has heard of a new Spa and Resort hotel in town and wants to know what makes it different from a limited-service hotel.
The group has sifted through all the requests and decided to form five teams to visit these places. Each team will appoint one spokesperson for a panel discussion. The spokesperson will present a five-minute summary of what was learned from the visit.
Q. What items do you think each spokesperson will include in his or her summary?
The group has sifted through all the requests and decided to form five teams to visit these places. Each team will appoint one spokesperson for a panel discussion. The spokesperson will present a five-minute summary of what was learned from the visit.
Q. What items do you think each spokesperson will include in his or her summary?
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